The Packing List:

1. Left motor*1

2. Right motor*1

3.Battery*1

4.Charger*1

5.Controller*1

The Specification:

Warranty:

2 years------>Motor

1 year------>Other parts

Pre-sale Services:

1.Provide free consulting, to resolve the confusion from customers and supply technology services free by telephone;
2.Mining and carefully study customer's needs,provide detail and suitable design solutions according to the actual
installation environment

In-sale Services:
1.Try best to meet the reasonable demands by customers;
2.Keep close touch with our clients during the period of installation;
3.Cooperate friendly with client and satisfy our clients with best quality electric bike

After-sale Services:
1.We provide free training to our customers on how to install and use ebike .
2.Provide 2-year guarantee for normal products free;
3.A complete after-sale service system to help customers resolve the problems during the using time;
4.Regular follow-up service to our customers, solicit opinions from clients and improve the improvement

Q1. What about the lead time?
A: 5-7 days for sample order, 25-35 days for bulk order.

Q2. Do you have any MOQ limit for order?
A: Low MOQ, 1pc for sample checking is available

Q3. How do you ship the goods and how long does it take to arrive?
A:EXPRESS,Airline and sea shipping also optional.It usually takes 7-10 days by express or airline/ 20-35 days by sea.

Q4. How to proceed an order for E-bike kits?
A: Firstly let us know your requirements or application.

Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the formal sample order and payment(By T/T,PayPal,West Union)
Fourthly We arrange the production and strict test before shipment.

Q5. Is it OK to print my logo on package?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q6.What kind of extra preferential you would like to offer?
Return the sample cost after bulk order placed.